-
Optimize B2B Customer Experience with Support Metrics
In the area of business-to-business (B2B), customer experience management is as crucial…
-
Try These 7 Email Marketing Metrics to Hit the Jackpot
The wealth of data available to the marketers for email marketing is…
-
5 Recommended Software Metrics for Development Projects
Software metrics figure out the performance and quality of the software or…
-
Benchmarks Are Not KPIs: Know How They Differ
Benchmarks compare your company performance against industry standards while KPIs reveal how…
-
CX Metrics: It’s Time to Make it Customer-Centric
Customer experience (CX) is the involvement of a consumer with a brand…
-
Make the Most of These Metrics to Attain Customer Satisfaction
If you picture an ideal customer as someone who pays all the…
-
Identify Where Your Company Stands in Terms of Employee Satisfaction
With millennials and Gen Z filling up your workspace fast, employee satisfaction…
-
8 Ways to Lead Your Business to the Top in 2019
Your business might have been using several metrics to measure the performance…