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Learn to Optimize CPIs to Fuel Business Growth
The organizations that claim to be customer-oriented must also measure their customer…
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Social Listening Metrics: Pick the One Corresponding to Your Business KPIs
Way more than just a buzzword, social listening metrics are an alternative…
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Identify Purpose to Improve Productivity: A New Metric to Overcome Crisis
Purpose is identical to objective and is more process-oriented than productivity. Often…
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Significance of Customer Service Metrics in Proving a Team’s Value
Metrics are more than random digits listed in an excel sheet. They…
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Here’s How HR Professionals Can Benefit From Workforce Analytics
An organization’s workforce is vital for its functioning, but they are one…
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How are Big Data and KPIs Interconnected? Find Out Here
Key performance indicators (KPIs) will make it easier for you to keep…
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Is Your CX Metric Flatlining Often? It is Time to Address the Issue
In the current competitive marketing world, augmenting customer experience (CX) is the…
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10 Robust Security Metrics to Maintain Compliance
Amid the growing rage of digital transformation, consumers have become open to…