Benchmarking

A Stronger CIO Role in 2018

Another year, another Gartner CIO survey. Their 2018 CIO Agenda Report surveyed 3,160 CIOs in 98 countries, and generally speaking, they find that more emphasis in the CIO role is being placed on the “information” rather than the “technology” in “IT.” CIOs are becoming genuine business leaders more than ever before.

More Power and Collaboration

Right now, ongoing digital transformation is making it so that 78 percent of CIOs lead “adaptable and open-to-change” IT organizations. Digitalization is inspiring CIOs to confront new challenges, such as the acceleration and convergence of technology trends. In turn, CIOs are getting more involved in collaboratively setting business priorities, as opposed to taking assignment marching orders from other business units.

The top business objectives among respondents right now include growth/market share at the top (at 26 percent), digital transformation (17 percent), profit improvement (10 percent), and R&D/innovation (10 percent). IT budgets are increasing in many places, so that might support the obtainment of these objectives, or it might simply go toward bolstering cybersecurity.

On the subject of scaling digital business, the report shares this:

Although there has been a slight net increase in the scaling of digital initiatives, there is still a major wall of resistance facing CIOs attempting a scale play. The largest “brick” in that wall is addressing broad-based culture change — cited by nearly half of this year’s survey respondents as their biggest barrier.

Another wall is the CIO’s own job objectives. According to the survey, 84% of CIOs at top-performing organizations have responsibility for areas of the business outside of traditional IT, the most common being innovation and transformation. In step with this is a shift in CIO success criteria, from IT delivery objectives to more business-based measures.

Ultimately, Gartner’s data reinforces much of what is already known, but this data seems to paint a slightly more optimistic picture than some other recent reports. You can view more data and findings here: https://www.gartner.com/imagesrv/cio-trends/pdf/cio_agenda_2018.pdf

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