The success of companies depends on their employee engagement level. Highly engaged workforce think of the company growth as their achievement. How do you achieve that feat? In this article at Sapling, Mariya Finkelshteyn shares four metrics to find out your employee engagement level.
Getting to Know Employee Engagement
When companies invest, employees do not drag themselves to work just for the paychecks. They find themselves being a vital contributor to the company’s growth as well. So, they would go beyond their call of duties to support the organization. Unfortunately, recent research reveals that only 32 percent of U.S. employees are engaged. Find out what yoru employee engagement level is with the following metrics:
Diversity and Inclusion: Your organization must enable diversity and inclusion in its culture to attract the best global talents. With a higher employee engagement, you would able to withstand any crisis, even a financial one. Gender, seniority, ethnicity, department, or remuneration; any factor can create a gap in your corporate culture. The metric evaluates your employee data and reveals any deficiency that can lead to increased employee turnover.
Employee Surveys: Conduct employee surveys to understand how the company can be more diverse and all-encompassing. The majority of today’s workforce comprises millennials that prefer continuous feedback. So, do frequent surveys to improve employee engagement. Ask if they feel valued, if they are satisfied with the current roles, and if they are happy with their career prospects.
Employee Net Promoter Score: Organizations used NPS to gauge customer satisfaction. Dynamic employers want to ride the digital tide. So, they are frequently using the metric to understand employee engagement level. On a scale of 0 to 10, ask how likely the employee is to recommend the company to a friend. People that score 9 or 10 are active influencers, while anyone between 0 to 6 is a non-promoter. Use the following formula to calculate employee NPS accurately:
Employee NPS = (Promoters – Non-Promoters)/ Total Respondents
A negative score indicates you have more non-promoters than promoters.
Absent and Turnover Rates: You have a positive employee engagement level if yoru employee turnover rate is less than 10 percent. While you can expect some turnovers, excessive attrition can negatively impact your business ROI. When a single department has higher absent and turnover rates, its managers need to analyze the situation carefully. Also, there might be employees that come to work but are actively disengaged. You need to find out how to keep them motivated, especially if they are high performers.
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