Employee engagement metrics are the best to find out the effectiveness of an organization with the probability of recommendation by employees to outside professionals.
In this article at Software Advice, Rhiân Davies defines the significance of tracking employee engagement. It helps in separating paid professionals from those who are genuinely and emotionally investing efforts in the organization.
Nurture Engaged Employees
The employee engagement metrics helps in identifying the real assets for the organization and further nurture them for company growth. Follow these three significant employee engagement metrics to bring positive outcomes:
Employee Net Promoter Score (eNPS)
Employee Net Promoter Score (NPS) helps in finding the probability of employees recommending the organization to outside professionals. To calculate eNPS, organizations must take the employees’ survey in which the employees will score the organization between 0 to 10.
An average score between 0-6 signifies detractors or unhappy employees. A score between 7 to 8 leads to passive employees who are neither unhappy nor happy. The ideal score between 9 to 10 belongs to promoters, who are satisfied and loyal towards the company.
Employee Turnover Rate
This metric helps in measuring the loss of talent in an organization in a specific duration or period. To calculate the metric, divide the total number of employees that left the organization within a year by an average number of employees who worked in the organization in that duration. Organizations can use the same equation to calculate the monthly employee turnover rate.
Employee Absenteeism Rate
This metric proves highly efficient in deciding the level of employee engagement in the organization. A higher percentage of absence is a clear indication of employee disengagement. To calculate the metric, multiply the total number of employees with the number of absences divided by the total number of employees multiplied by overall work hours. The outcome will be multiplied by 100 to get the exact employee absenteeism rate.
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