CEOs often Fail to assess their key performance indicators (KPIs) and struggle to overcome emerging challenges. The overwhelming numbers are affecting operating managers that report results. Many prefer to escape the complicated steps and ignore outcomes that have discrepancies. In this article at Harvard Business Review, Graham Kenny shares how the CEOs could stop the inconsistencies. All they need to do is, give a reminder to their teams about the relevant KPIs.
What’s the Correlation?
Most managers invest valuable time and budget analyzing employee satisfaction. However, if you conduct frequent checkpoints with your direct reports, it will reflect a two-way progress. Your team members would respond to the facilities offered to them, and you can encourage them to deliver quality outcomes. Technology is the key to establish and maintain transparency between employees and employers. Digitization made it a lot easier to track and share feedback. Switch to an advanced tool to keep track of your employees and let them share their opinions, ideas, and problems honestly with you.
Today’s Execution at Echo Tomorrow
The employee experience you extend now would reflect in the incredible outcomes your clients will get tomorrow. Also, the customer experience your organization brings to the table tomorrow. The same would reflect on the shareholder outcomes the next day.
Key performance indicators are those eye-opening facts that can develop and measure progress to achieve your corporate strategy. Or else, you may lose focus, lack organizational objectives, and fail to demonstrate your worth to the business leaders and stakeholders.
Digitization, innovation, social media influencers, and the COVID-19 outbreak have transformed the business dynamics. Now is the time to revive your performance measures. Monitor the links between the indicators and their impact on the new standard of business.
Click on the following link to read the original article: https://hbr.org/2020/09/what-are-your-kpis-really-measuring