John Friscia

John Friscia was the Editor of Computer Aid's Accelerating IT Success from 2015 through 2018. He began working for Computer Aid, Inc. in 2013 and grew in every possible way in his time there. John graduated summa cum laude from Shippensburg University with a B.A. in English.
Analytics & Marketing Metrics

Can We Keep Our Biases from Creeping into AI?

People build AI. AI learns from people. People are horrifically flawed. Will AI inadvertently become a plague in the long…

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Software Metrics

10 Software Quality Factors to Always Remember

Bad software is like a traffic jam—it is awful, frustrating, and inescapable. “Why can’t this program just work?!” is the…

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Business Metrics

Data Is Getting Its Overdue Attention

Every business agrees that it should be data-driven. Many businesses claim to be data-driven. Only some businesses are making a…

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Benchmarking

Accenture’s Tech Trends for 2018

The technology landscape is not so much a rolling field as it is an active ocean, constantly shifting and changing…

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Benchmarking

Benchmarking to Unlock Value

Benchmarking is a beautiful thing when you actually do it right, but it has so many applications. How do you…

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Risks & Metrics Mistakes

The Frustration of Metrics for Big Businesses

At least compared to in the past, General Electric (GE) is in dire financial straits right now. According to the…

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Analytics & Marketing Metrics

The 5 Things Your AI Unit Needs to Do

Experimentation in business is thrilling. Evolving experimentation into actual business strategy is thrilling too—but also orders of magnitude more complicated.…

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Benchmarking

5 Pitfalls That Doom Digital Strategies

Businesses are treating digital disruption as if it is a coming tsunami, and that is actually a problem—because digital disruption…

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IT Metrics

Measure DevOps for Efficiency, Not Just Speed

Any time that anything new comes along in business, the first reason that people get excited is that it promises…

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Benchmarking

A Stronger CIO Role in 2018

Another year, another Gartner CIO survey. Their 2018 CIO Agenda Report surveyed 3,160 CIOs in 98 countries, and generally speaking,…

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