Metrics

Can Story Points Be Used for Team Productivity?

Does your team often round up story points to increase their scorecards for a sprint? If you want to appropriately…

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Should ROI Be a Learning and Development Metric?

Many organizations consider ROI as a relevant parameter to measure the performance of their initiatives. However, it was the least…

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Resilience: A Missing Chord in ESG Metrics

The COVID-19 pandemic has overturned worldwide business operations. Now, all the companies are focusing on environmental, social, and governance (ESG)…

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Worried About Content Performance? Track in 7 Ways

Most content performance metrics are nothing but vanity metrics. Do not fall into that trap. Then you would be moving…

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Readymade KPI Challenges That Nobody Talks About

There are several KPIs available that you can use. However, all of these parameters are not custom-made for you, so…

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Are Vanity Metrics Misleading Your Business Growth?

Entrepreneurs often brag about massive data, but that is a sign of traction and not actual business growth. The harsh…

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Why Companies Should Have Different Metrics

Do you measure the sales team performance the same way as your IT team? Besides, no two companies should have…

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Can SaaS Metrics Improve Annual Recurring Revenue?

Software-as-a-service (SaaS) and annual recurring revenue companies (ARR) are distinct from each other. SaaS organizations generate revenue for offering services…

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How to Improve Your Customer Service ROI

Did you know that customers are willing to pay more for better customer service? As an organization, you must understand…

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Digital KPIs: Ways to Define and Measure Success

Digital transformation is a challenging initiative. Though many organizations pursue large-scale change efforts, less than 30% succeed. As many as…

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