Business Metrics
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Simple Tips to Facilitate Successful KPI Implementation
Key performance indicators, often known as KPIs, are one of the most important tools that organizations have at their disposal.…
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Learn to Optimize CPIs to Fuel Business Growth
The organizations that claim to be customer-oriented must also measure their customer performance indicators to meet customer’s expectations. In this…
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Social Listening Metrics: Pick the One Corresponding to Your Business KPIs
Way more than just a buzzword, social listening metrics are an alternative to consumer insights. It is a stack of…
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Significance of Customer Service Metrics in Proving a Team’s Value
Metrics are more than random digits listed in an excel sheet. They are performance indicators, efficient in narrating the success…
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Is Your CX Metric Flatlining Often? It is Time to Address the Issue
In the current competitive marketing world, augmenting customer experience (CX) is the real challenge. However, a vital need to build…
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4 Business Metrics for Marketers to Analyze Customer Experience
Gone are the days when marketers used to grab customers’ attention with vanity metrics. The new-age consumers are digitally informed…
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Text Message Marketing: An Ideal Approach to Customer Engagement
Text message marketing is a digital approach to gain attention of potential consumers. In this article at Business2Community, Carrie Duford…
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3 Key Customer Satisfaction Metrics That You Must Know
If you care about your brand’s well-being, then you must undoubtedly care about your customers’ satisfaction. Do you know how…
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Simple Steps to Measure Your Project Performance
Successful project management is all about delivering the best results for the organization. However, projects fail for various reasons, such…
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Improve Your Customer Satisfaction with 5 Metrics
Customer satisfaction leads to revenue growth. It is a common denominator for companies to compete for. In this article at…
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