IT Metrics
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Pick the Right Metrics to Monitor Live Chat
Live chat is nothing extraordinary but somewhat similar to a phone call. However, what you may achieve by measuring live…
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How to Manage and Make the Most of IT Metrics: 4 Tips
It is common for IT organizations to measure their performance based on IT metrics. They help you produce tangible results.…
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4 Quick Tips to Measure Test Automation Performance
Test automation lowers your downtime and enables human resource productivity. To choose metrics for its performance, you must think in…
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Measure & Improve IT Service Delivery: 4 Tips
With fast changing marketing dynamics and technologies, business priorities shift and new regulations are enacted. This may promote close monitoring…
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CIO Tips to Gain Growth by Aligning IT with Business
For a CIO, leadership skills are as essential as technological. It not only helps in delivering quality work on time,…
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Why You Should Measure Company Performance the Right Way
When your company performance matches customer expectation, you get double match points—customer loyalty and multiple brand voices. You must know…
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5 Ways Leaders Can Weigh Out Decision-making Before Implementing
The new era needs leaders that can back their decisions with statistics. Your leadership experience has enabled you to trust…
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Smart Ways to Get Your Online Venture Off the Ground
Customers never invest in the brands they don’t trust. Inappropriately, sales people define selling as the art of persuading or…
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5 Ways to Find Out the Business Value of Your IT Operations
Since companies are undertaking several ventures based heavily on IT and technology, they must know the business value they are…
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5 To-Do’s for Successful Agile Software Development
Though there are tons of metrics to measure the progress of agile projects, all of them may not be applicable.…
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