IT Metrics
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Benchmarking
Smart Ways to Get Your Online Venture Off the Ground
Customers never invest in the brands they don’t trust. Inappropriately, sales people define selling as the art of persuading or…
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Business Metrics
5 Ways to Find Out the Business Value of Your IT Operations
Since companies are undertaking several ventures based heavily on IT and technology, they must know the business value they are…
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IT Metrics
5 To-Do’s for Successful Agile Software Development
Though there are tons of metrics to measure the progress of agile projects, all of them may not be applicable.…
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Business Metrics
3 Templates for Project Managers to Track Down KPIs
KPIs assist you in understanding how your organization, business unit, or team is performing. Should they be derailed, these indicators…
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Analytics & Marketing Metrics
Optimize B2B Customer Experience with Support Metrics
In the area of business-to-business (B2B), customer experience management is as crucial as in the business-to-consumer (B2C). However, to please…
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Benchmarking
Stumbling Engagement Metrics? Poor Design is the Culprit
To analyze the progress of digital products, retention rate overpowers the rate of installation. High retention rate means a surge…
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IT Metrics
How to Measure Software Quality: 5 Quick Tips
When it comes to software quality, the ultimate goal is to prevent customers from coming back with bad reviews. It…
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Analytics & Marketing Metrics
Gain Competitive Edge in Business with CSAT Metrics
A happy customer is the lifeline of an emerging business. Customer satisfaction can spoil or improve the brand reputation in…
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Analytics & Marketing Metrics
What Are the 10 Go-To Metrics for New CIOs?
When new CIOs come onboard, they need certain metrics to understand the actual condition of the company. To enable digital…
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Benchmarking
How Supportive Is Your Help Desk? 5 Ways to Find Out
To know if your help desk is performing, look beyond best practices and software. Though these are important aspects, these…
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