Software Metrics
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Pick the Right Metrics to Monitor Live Chat
Live chat is nothing extraordinary but somewhat similar to a phone call. However, what you may achieve by measuring live…
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4 Quick Tips to Measure Test Automation Performance
Test automation lowers your downtime and enables human resource productivity. To choose metrics for its performance, you must think in…
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Why You Should Measure Company Performance the Right Way
When your company performance matches customer expectation, you get double match points—customer loyalty and multiple brand voices. You must know…
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5 Ways Leaders Can Weigh Out Decision-making Before Implementing
The new era needs leaders that can back their decisions with statistics. Your leadership experience has enabled you to trust…
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Smart Ways to Get Your Online Venture Off the Ground
Customers never invest in the brands they don’t trust. Inappropriately, sales people define selling as the art of persuading or…
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5 To-Do’s for Successful Agile Software Development
Though there are tons of metrics to measure the progress of agile projects, all of them may not be applicable.…
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3 Templates for Project Managers to Track Down KPIs
KPIs assist you in understanding how your organization, business unit, or team is performing. Should they be derailed, these indicators…
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Is the New Technology Boosting Company Performance?
We cannot live without technology. With digital natives releasing new innovations every other day, our expectation is only going higher.…
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Optimize B2B Customer Experience with Support Metrics
In the area of business-to-business (B2B), customer experience management is as crucial as in the business-to-consumer (B2C). However, to please…
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How to Measure Software Quality: 5 Quick Tips
When it comes to software quality, the ultimate goal is to prevent customers from coming back with bad reviews. It…
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